UVK forums

When I setup a new computer for a client, I install UVK and run a system report. I used to send those to myself via email. Recently, it stopped working in a sense that the checkbox next to "Send reports by email" is unchecked, and the email address to send the reports to is blank. So, every time, I need to check the box and enter my email address.

I've tried syncing the settings to the cloud, and on a new install, sync back, but the issue persists.

Any suggestions?

Thanks,
Zrinko

Hi Zrinko. Saving settings and cloud sync uploading is working fine, I've just tested. You need to press Save settings and then close the reporting dialog box to get the cloud sync upload prompt.

Hi Fred,

Thanks - yes, that's the exact process I've tried.

1. Click SAVE
2. Close the Reporting window
3. Get the cloud sync notice
4. Click on the OPTIONS
5. Click on the CLOUD SYNC
6. Click Upload now

However, whenever I install on client's PC, those particular settings don't seem to come over.

Maybe I'll try downloading the very last version of the executable and see if it behaves differently (currently, I install an older version and then allow it to update).

Best,
Zrinko

Zrinko, how do you install and activate UVK for the first time? If you build your own sfx package or use a UVKSettings.ini file in the same path as your UVK package, you need to replace it with one where cloudsync is enabled and the reporting settings ase updated.

I guess I don't know the answer to your question. I just run the .exe file and allow it to sync the settings from the cloud. I'll try copying the settings.ini file manually, but I've not had to do this in the past. I don't think I am doing anything different on my end.

Regardless, this is a minor inconvenience only as it only takes a moment to enter my email address.

Thanks for all your hard work in producing great software!

Best,
Zrinko