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Version 7.3.6.0 appears to download but disappears

Posted: Wed Aug 05, 2015 12:22 am
by wmmiller
Windows 10 x64. (UVK setup version)
When opening UVK it asks it I want to update to version 7.3.6.0. V7.3.6.0 appears to download but disappears and nothing happens. Then when opening UVK again it ask if I want to update to v7.3.3.0 and repeats the cycle.

Bill

Re: Version 7.3.6.0 appears to download but disappears

Posted: Wed Aug 05, 2015 7:41 am
by wrc559
Tested: Worked fine Windows 7.
Good luck with the Windows 10.

Re: Version 7.3.6.0 appears to download but disappears

Posted: Wed Aug 05, 2015 8:44 am
by Arekisu
Tested on Windows 10 : working fine
Tested on Windows 7 : same issue, downloading then not installing.
It seems unrelated to the OS version

Re: Version 7.3.6.0 appears to download but disappears

Posted: Wed Aug 05, 2015 9:05 am
by Fred
I didn't change anything in the auto-update feature, so it's most likely the AV software that prevents the install of the new version.

This covers my opinion: For Bill, it failed on Windows 10, for Jono, it worked fine on Windows 7, for Arekisu, it failed on Windows 7 and worked on Windows 10. It just doesn't make sense. Let's wait a few more days so the AVs can update their definitions and it should work fine.

Re: Version 7.3.6.0 appears to download but disappears

Posted: Wed Aug 05, 2015 9:58 am
by Fred
Sorry, I actually managed to reproduce this. It is happening when UVK has previously been installed from a directory that can not be re-created. For example, a USB pen drive which has been removed.

I'm fixing the issue, but it may still happen in the update to the new version.

Thanks for reporting.

Re: Version 7.3.6.0 appears to download but disappears

Posted: Wed Aug 05, 2015 10:45 am
by Fred
I understand this is very annoying, so I made an update addressing this issue. You may still need to manually update to version 7.3.7, if this issue is happening to you, but it will be fixed afterwards.