Thats I said .... You go more to prove (thats EP or CP is good and thats right!).....Charger440 wrote:... it is worth taking the time to use EP or CP and explaining to the customer how they work and why they are on there.
But I also have experience like xander, where some customers don't care your about your concern, they pay you once and even after sometime they face the problem, they will blame you that they don't want this...
any way, its just my opinion that you both are correct.... use the tools where it necessary or at-least they can hear and want to learn..