pc 1: infected by fromdoctopdf & errors on apps downloads & metro apps

This forum is intended to help the users to disinfect their computers.
Post Reply
tate-datwin
Posts: 12
Joined: Sun Dec 09, 2018 11:06 am

pc 1: infected by fromdoctopdf & errors on apps downloads & metro apps

Post by tate-datwin »

Hi all,

i'm tate-datwin, i'm 29 years old since october 19th,

my pc is a touch tablet samsung salaxy book under win10 redstone 5 x64, and frst64.exe by bleepingcomputer doesnt work in normal mode in new version, only the old version of frst in safe mode work,

metro apps like edge, camera, xbox, microsoft store, Etc..., doesn't work and display error messages,

if i download many apps, i have blank page with symbols in browser, and/or error message says "cette application ne peut pas s'éxécuter sur ce pc",

i got launched tweaking.com repair all in one, sfc scannow and UVK now

heres the frst logs:
https://www.cjoint.com/c/HLjkoCIxWJC
https://www.cjoint.com/c/HLjko5IxFmC
https://www.cjoint.com/c/HLjkpIpNBQC

Thanks...
Fred
Site Admin
Posts: 2323
Joined: Sat Jul 30, 2011 12:05 pm
Location: Red coast, France
Contact:

Re: pc 1: infected by fromdoctopdf & errors on apps downloads & metro apps

Post by Fred »

Hi tate.

Please launch UVK, Select Ultra Adware Killer, press the Scan button and wait until the scan finishes.

Then press the Menu button and select View last scan log. Post the contents of the displayed log in your next reply. Then, do not close the application and don't delete any threats found until I get back to you.
The only thing we humans have in common is that we are all different. So, if you think you're weird because you're different from everyone else, then we are all weird.

Fred
tate-datwin
Posts: 12
Joined: Sun Dec 09, 2018 11:06 am

Re: pc 1: infected by fromdoctopdf & errors on apps downloads & metro apps

Post by tate-datwin »

hi all,

heres the ultra adware killer log:

thanks...
Attachments
uak log 11_12_2018.txt
(40.2 KiB) Downloaded 80 times
tate-datwin
Posts: 12
Joined: Sun Dec 09, 2018 11:06 am

Re: pc 1: infected by fromdoctopdf & errors on apps downloads & metro apps

Post by tate-datwin »

hi all, i have problem with sound,
i tried "sound troubleshoot diagcab" and no resolved,
the speakers is 100% and no mute,
the Realtek displayed,
and i have no sound on playback like muted,

thanks...
Fred
Site Admin
Posts: 2323
Joined: Sat Jul 30, 2011 12:05 pm
Location: Red coast, France
Contact:

Re: pc 1: infected by fromdoctopdf & errors on apps downloads & metro apps

Post by Fred »

Tate,

Bytefence and Advanced system care can be uninstalled from UVK's Smart uninstaller. Once you did that, check everything you don't want to keep in all Ultra Adware Killer's tabs and press Clean.

As for the sound issue, click the sound icon in the taskbar and check if the selected device above the volume level slider in the correct one. If that doesn't solve your issue, try uninstalling the sound device from the device manager, reboot, and then installing it again.
The only thing we humans have in common is that we are all different. So, if you think you're weird because you're different from everyone else, then we are all weird.

Fred
tate-datwin
Posts: 12
Joined: Sun Dec 09, 2018 11:06 am

Re: pc 1: infected by fromdoctopdf & errors on apps downloads & metro apps

Post by tate-datwin »

hi all,

the sound resolved,

i have uninstalled bytefence and Advanced system,

and i have checked everything i don't want on all tabs and pressed clean on ultra adware killer,

thanks...
wmmiller
Posts: 1097
Joined: Fri Dec 07, 2012 6:02 am
Location: Minnesota, USA

Re: pc 1: infected by fromdoctopdf & errors on apps downloads & metro apps

Post by wmmiller »

Hi Tate,

I’m glad you have things resolved. Also, welcome to the UVK forums. :)

Bill
Play stupid games….win stupid prizes
tate-datwin
Posts: 12
Joined: Sun Dec 09, 2018 11:06 am

Re: pc 1: infected by fromdoctopdf & errors on apps downloads & metro apps

Post by tate-datwin »

hello all,

this topic sadly not resolved, because of the copy
of exe, video, music, photo, others files from "Kingston Windows 2 Go Workspace Flash USB disk" to external WD Element 1tb disk blocks to "1%" on copy,

this usb Kingston Windows to go flash drive is the E:/ Disk




Thanks...
Post Reply