IE and 2Browse do not work but Chrome and Firefox do.

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Brink
Posts: 280
Joined: Thu Jun 12, 2014 3:36 pm

IE and 2Browse do not work but Chrome and Firefox do.

Post by Brink »

I posted this here so I can find it easy in case I need it in the future or if it will help someone else. This solved my IE not working problem when the "Fix IE and the windows shell" did not. Maybe it could be added as a fix in the repair section.


Taken from http://www.sevenforums.com/browsers-mai ... hrome.html
Using cleanboot (including disabling MS services except those you can't!)) I eventually narrowed the problem down to Windows Font Cache Service which prevented IE9 working on all but one user account.
If you stop this service and then go to Windows Explorer and navigate to “C:\Windows\ServiceProfiles\LocalService\AppData\Local” (requires admin privileges and hidden files) then Delete the FontCache dat files. (They will be regenerated over time.)
Reboot and hey presto!

Seems astonishing that Microsoft seem to be quite oblivious to this glitch which would appear to a common result of malware clearance affecting thousands of their customers.

Hope this helps someone somewhere to save a few days of their life!
Fred
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Re: IE and 2Browse do not work but Chrome and Firefox do.

Post by Fred »

Thanks Brink. Does thi happen often? I can make the Fix IE and windows shell do that so you don't have to come here check it out.
One thing we humans have in common is that we are all different. So, if you think you're weird because you're different from everyone else, then we are all weird.

Fred
Brink
Posts: 280
Joined: Thu Jun 12, 2014 3:36 pm

Re: IE and 2Browse do not work but Chrome and Firefox do.

Post by Brink »

I seen this problem like 8-10 times since windows 7 came out. Not real often. When it happens it takes me a long time to figure out what the problem is being as it's such an obscure thing. Since the procedure fixes the problem and has such little risk of messing something up I think it would be a nice addition to Fix IE and windows shell. Thanks for offering.
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