Search found 2357 matches

by Fred
Tue Dec 06, 2011 7:44 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

You can reboot when you wish, Jamie. Everything went as it was meant to.

After rebooting, if IE still generates the error, please post.

Thanks.
by Fred
Tue Dec 06, 2011 5:23 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

It's OK, Jamie.

Please don't reboot the machine, yet.

I'll have a look at the log.
by Fred
Mon Dec 05, 2011 11:07 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

Yes. Thanks. I had seen the path in the screenshot you mailed me, but I couldn't define if there was a white space before the "(4)" This script is zipped. Download and extract it to your desktop. It contains comments on the actions it will perform. Please right-click the script and click O...
by Fred
Mon Dec 05, 2011 10:15 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

OH MY GOODNESS, ok I got to the folder and double click on the iexplore.exe. it did open and this is what I have. let me see if it working now. Fred, is this the only place I can go to open IE8? why does it open here and not from the START/programs/internet explorer….. Can you please copy the full ...
by Fred
Mon Dec 05, 2011 7:19 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

Did you get the logs I sent you of the front office PC yet? sent them twice...? No, Jamie, sorry. And I haven't enabled the junk e-mail yet. I think I have the attachments enabled for private messages. Would you mind sending them trough a PM? Now for your IE8: As far as I recall from the logs, you ...
by Fred
Fri Dec 02, 2011 7:06 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

Can you post the link where you're downloading the installer from?

And a screenshot of the error message, please.
by Fred
Fri Dec 02, 2011 6:57 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

Hi Jamie, the mail is missing the UVK scan log. See the procedure to take in my first reply.
by Fred
Fri Dec 02, 2011 6:51 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

Can I try to install IE8 now?
Sure, but why don't you try to run it first to see if it works?
by Fred
Fri Dec 02, 2011 6:36 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

No, I think it's better to create and send the logs in the other computer too. Specially because it may not have the system service file missing, and have other files missing.

So how is this pc working?
by Fred
Fri Dec 02, 2011 5:17 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

I've just finished creating your cleanup/repair script. Most of the items to cleanup are cookies. it seems SAS was unable to delete them. You also have a toolbar crapware named StartNow Toolbar that SAS didn't fully remove either. Also a missing system service file. May be the reason why you can't i...
by Fred
Fri Dec 02, 2011 2:16 pm
Forum: Help and support
Topic: Repeated Problem with Lost File Associations in Win XP
Replies: 1
Views: 2961

Re: [b]Repeated Problem with Lost File Associations in Win X

Hi Mwasso, welcome to the forum. When I started reading your post, I thought it was the .exe file extesion/association that was corrupted. But then you said you downloaded and run all those programs, so I assumed that since you were able to run them, the executable file association shouldn't be corr...
by Fred
Fri Dec 02, 2011 12:41 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

Hi again Jamie. A workaround for the sfc scan may be re-installing the service pack 3.

I didn't receive the mail with the logs. Can you please send it again? I've temporarily disabled the junk mail filter.

Thanks.

Be safe.
by Fred
Fri Dec 02, 2011 12:29 am
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

Hi Jamie, it's been a while, and I didn't get the mail with the logs yet.

I checked out the address I gave you and it's OK.
by Fred
Thu Dec 01, 2011 10:27 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

The system protected resources scan can get messy on XP. the problem is that most of the people have the SP3, which has been installed by the windows updates, but their CD is SP1 or SP2 (useless to sfc). You can stop it by clicking the cancel button in the smaller sfc window (usually it's behind the...
by Fred
Thu Dec 01, 2011 9:12 pm
Forum: Malware removal help
Topic: [SOLVED]bugs
Replies: 86
Views: 373533

Re: bugs

Hi jabernathy, welcome to the forums. I'm moving this thread to the Malware removal help section. When you mention "the scans" I assume you're talking about the third party scans, MBAM, SAS and Hitman pro. Being the case, please post the contents of the latest logs from the three applicati...
by Fred
Mon Oct 17, 2011 3:13 pm
Forum: Help and support
Topic: root kits
Replies: 5
Views: 4729

Re: root kits

OK User24 I started making the tutorial.

viewtopic.php?f=6&t=56

If you have a rootkit to remove, would you mind trying the step one I posted and say if it worked?

Cheers. :D
by Fred
Mon Oct 17, 2011 2:01 pm
Forum: Malware removal help
Topic: How to post
Replies: 0
Views: 11772

How to post

Hi I created this section as we have several registered users with experience with malware removal help in other well known forums. To quickly get help to disinfect and repair your pc with UVK, follow the steps below: Start a new topic and describe clearly the symptoms and behavior of your computer....
by Fred
Sun Oct 16, 2011 10:45 pm
Forum: Bug reports
Topic: Superanti spyware not downloaded
Replies: 1
Views: 3190

Re: Superanti spyware not downloaded

Humm... Just did it and worked fine. Maybe the SuperAntiSpyware website's server was too busy when you tried?

Please try again, and if it doesn't work post again.

Thanks.
by Fred
Sun Oct 02, 2011 8:35 pm
Forum: Help and support
Topic: root kits
Replies: 5
Views: 4729

Re: root kits

You're welcome. :D

Whenever you need help, just post.
by Fred
Sun Oct 02, 2011 7:18 pm
Forum: Help and support
Topic: root kits
Replies: 5
Views: 4729

Re: root kits

Hi Josh. Of course UVK can be used to detect and delete rootkits. :) The most effective way to detect rootkits is creating a UVK log on the section Scan and create log . e.g Imagine that malware has infected the system file volsnap.sy s. You'll easily notice the line: <Drivers> | volsnap | C:\Window...