Search found 35 matches

by allanc
Wed Feb 15, 2017 5:00 pm
Forum: Bug reports
Topic: 'Send Reports' Does Not Send All Folders (Sometimes)
Replies: 13
Views: 3957

'Send Reports' Does Not Send All Folders (Sometimes)

I have now performed two 'Tune-Ups' using UVK/TTS on-site at two different clients. In one of my 'UVKSR' I have enabled 'Send Reports by Email or FTP'. I have configured and tested successfully inhouse, and both Email and FTP appear to work properly. At one client, both 'Third Party Logs' and 'Logs'...
by allanc
Mon Feb 06, 2017 3:44 pm
Forum: Bug reports
Topic: Smart Uninstaller Not Syncing White/Black List
Replies: 5
Views: 2205

Re: Smart Uninstaller Not Syncing White/Black List

I will send TeamViewer info in a couple of minutes.
by allanc
Mon Feb 06, 2017 3:29 am
Forum: Bug reports
Topic: Smart Uninstaller Not Syncing White/Black List
Replies: 5
Views: 2205

Re: Smart Uninstaller Not Syncing White/Black List

I just upgraded to version 10.3.5.0.
It appears (to me) that the issue with the Smart Uninstaller's BlackList not being synced with the cloud continues.
I have the same issue when whitelisting the same program (SpeedFan).
Is there anything that I can do to assist in debugging this issue?
by allanc
Sat Feb 04, 2017 6:00 pm
Forum: Bug reports
Topic: Smart Uninstaller Not Syncing White/Black List
Replies: 5
Views: 2205

Re: Smart Uninstaller Not Syncing White/Black List

Thank you for the update.
I always worry that *I am missing something* and that I am reporting a non-issue.
by allanc
Sat Feb 04, 2017 4:42 pm
Forum: Bug reports
Topic: Smart Uninstaller Not Syncing White/Black List
Replies: 5
Views: 2205

Smart Uninstaller Not Syncing White/Black List

Running version 10.3.4.0. I think that the Smart Uninstaller does not appear to be syncing the white/black list to the cloud. Here are the steps that I follow: 1. Run UVKPortable - allow autosync and checkmark 'enable auto sync of settings from the cloud' and 'enable auto cloud sync of whitelist'. T...
by allanc
Fri Feb 03, 2017 10:23 am
Forum: Bug reports
Topic: System Repair > Save Settings > Supposed to Remember Order
Replies: 6
Views: 2226

Re: System Repair > Save Settings > Supposed to Remember Order

Oops! Well, it is my fault. I apologize. I did not remember reading about that temporary ordering in the docs. I think that a temporary reordering is a great idea and might even be necessary under certain conditions. I would recommend that you leave it as is. Perhaps a gentle short reminder on the s...
by allanc
Fri Feb 03, 2017 1:03 am
Forum: Bug reports
Topic: System Repair > Save Settings > Supposed to Remember Order
Replies: 6
Views: 2226

Re: System Repair > Save Settings > Supposed to Remember Order

OK, I checked it out, it worked fine for me, except for one thing: duplicates. Each group can not have more than one item with the same name. In the current build, you are allowed to move the same fix/app to the top apps and fixes group several times, but only one of them is saved, and the check st...
by allanc
Thu Feb 02, 2017 7:29 pm
Forum: Bug reports
Topic: System Repair > Save Settings > Supposed to Remember Order
Replies: 6
Views: 2226

Re: System Repair > Save Settings > Supposed to Remember Order

Thank you.
Please let me know if you need screenshots or additional details.
by allanc
Thu Feb 02, 2017 5:38 pm
Forum: Bug reports
Topic: System Repair > Save Settings > Supposed to Remember Order
Replies: 6
Views: 2226

System Repair > Save Settings > Supposed to Remember Order

As the subject says I am having a problem with the 'Save Settings' of System Repair. The issue has to do with the Third Part Builtin Apps in a settings that I have named '1000_AntiMalware_Standard.uvksr'. In my example, I have check marked 'AdwCleaner Scan', 'Kaspersky TDSSKiller Scan' and 'Rogue Ki...
by allanc
Wed Jan 04, 2017 6:51 pm
Forum: Bug reports
Topic: Global Options Do Not Appear To Be Saved
Replies: 10
Views: 2997

Re: Global Options Do Not Appear To Be Saved

Sent via contact form.
I cannot send pm through the message area even after logging out/in an refreshing the page.
by allanc
Wed Jan 04, 2017 6:19 pm
Forum: Bug reports
Topic: Global Options Do Not Appear To Be Saved
Replies: 10
Views: 2997

Re: Global Options Do Not Appear To Be Saved

Do I send a PM by clicking on 'contact us' at the bottom? I do not have sufficient rights to pm from the message area. "We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more in discussions to be able to use this feature....
by allanc
Wed Jan 04, 2017 6:50 am
Forum: Bug reports
Topic: Global Options Do Not Appear To Be Saved
Replies: 10
Views: 2997

Re: Global Options Do Not Appear To Be Saved

I think that I understand what you are saying above. I have tried your steps (including deleting the regkey) and the options (password and help landing page) revert back to disabled and my web site whenever I uninstall the program. Same problem if I run on another computer. I have also deleted the r...
by allanc
Mon Jan 02, 2017 11:32 pm
Forum: Bug reports
Topic: Global Options Do Not Appear To Be Saved
Replies: 10
Views: 2997

Re: Global Options Do Not Appear To Be Saved

I do not think that your recommendation resolved the issue. I deleted the registry keys prior to running the portable version. Now, it asks me if I want to sync with the cloud when I start. I click on 'Yes'. The sync cloud settings page appears. I enable from the cloud and click on download now (or ...
by allanc
Mon Jan 02, 2017 11:10 pm
Forum: Bug reports
Topic: Global Options Do Not Appear To Be Saved
Replies: 10
Views: 2997

Re: Global Options Do Not Appear To Be Saved

Hello Fred,

Thank you for the explanation.
I think that I missed reading about the prior reports of this issue.
Can you please point me in their direction because I would like to try to keep on top of the current status.
Thank you very much.
Allan C.
by allanc
Mon Jan 02, 2017 8:28 pm
Forum: Bug reports
Topic: Global Options Do Not Appear To Be Saved
Replies: 10
Views: 2997

Global Options Do Not Appear To Be Saved

I am new to the program and cannot seem to successfully save my global options or sync them from the cloud ... I am not sure which. I am trying to run the portable version in a Windows 7 32-bit Virtual Box in a Windows 7 64-bit host. I have deleted the UVKSettings.ini in the UVK directory from which...