Search found 3 matches

by Salvatore64
Thu Nov 07, 2019 6:36 am
Forum: Help and support
Topic: APF lost all data from a profile
Replies: 5
Views: 8769

Re: APF lost all data from a profile

Yes, when i sign in, the system stays on a "Preparing Windows" for long time and then there is a pop-up "We can't sign in to your account: This problem can often be fixed by signing out of your account and then signing back in. If you don't sign out now, any files you create or change...
by Salvatore64
Wed Nov 06, 2019 4:09 pm
Forum: Help and support
Topic: APF lost all data from a profile
Replies: 5
Views: 8769

Re: APF lost all data from a profile

Thank Fred,
I was able to copy all the data to an external hard drive.
I am now left with the temp Account Profile and the original account, so what is the next step to get the original account fixed?
by Salvatore64
Wed Nov 06, 2019 6:44 am
Forum: Help and support
Topic: APF lost all data from a profile
Replies: 5
Views: 8769

APF lost all data from a profile

I was using APF on a laptop running Windows10 Pro 1903, and the system rebooted suddenly during the process. I am now left with the original account but with no data (No Picture, No Documents, No Desktop Files, etc..) and a temp Account Profile Fixer also with no data. Is there a way to recover all ...